Training Regulations

To ensure a smooth and enjoyable training experience for all participants, please take note of the following guidelines.

General guidelines 

• All training sessions must be booked in advance via Eversports.
• Cancellations must be made within the specified timeframes to avoid being charged.
• Participants are responsible for their own insurance coverage - Pilates Bern assumes no liability for injuries or accidents.
• Training sessions start on time - please arrive at least 5–10 minutes early for in-studio classes. 

Membership & Booking rules

• Your membership starts with your first booked session.
• Memberships and class passes are non-transferable.
• Extensions are granted only with a medical certificate.
• Payments can be made via TWINT, e-banking, or in-studio payment slip. 

Hygiene & Safety

• Please wear socks for Reformer training.
• All equipment (mats, Reformers, small props) must be cleaned after use.
• If you feel unwell, please stay home—you can switch to an ONLINE LIVE session as an alternative. 

Cancellation policy

• Group sessions: Cancel at least 12 hours in advance to avoid being charged.
• Workshops & personal training: Cancel at least 24 hours in advance.
• 9-session postnatal course: Cancellations must be made at least 48 hours before the course starts.
• If a session is cancelled due to low attendance, you will receive an email notification 3 hours before the start time.
  

We appreciate your cooperation and look forward to training with you