Training Regulations - Pilates Bern

To ensure a smooth and enjoyable training experience for all participants, please take note of the following guidelines.

General Guidelines

✔ All training sessions must be booked in advance via Eversports.
✔ Cancellations must be made within the specified timeframes to avoid being charged.
✔ Participants are responsible for their own insurance coverage - Pilates Bern assumes no liability for injuries or accidents.
✔ Training sessions start on time - please arrive at least 5–10 minutes early for in-studio classes.

Membership & Booking Rules

✔ Your membership starts with your first booked session.
✔ Memberships and class passes are non-transferable.
✔ Extensions are granted only with a medical certificate.
✔ Payments can be made via TWINT, e-banking, or in-studio payment slip.

Hygiene & Safety

✔ Please wear socks for Reformer training.
✔ All equipment (mats, Reformers, small props) must be cleaned after use.
✔ If you feel unwell, please stay home—you can switch to an ONLINE LIVE session as an alternative.

Cancellation Policy

✔ Group sessions: Cancel at least 12 hours in advance to avoid being charged.
✔ Workshops & personal training: Cancel at least 24 hours in advance.
✔ 9-session postnatal course: Cancellations must be made at least 48 hours before the course starts.
✔ If a session is cancelled due to low attendance, you will receive an email notification 3 hours before the start time.

We appreciate your cooperation and look forward to training with you.